Privacy Policy

Last updated: June 21, 2026

This Privacy Policy describes how Durbar Digital ("we", "us", or "our") collects, uses, and shares information about you when you visit our website at durbardigital.com or interact with our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact form submissions: Name, email address, phone number, company name, and any message or project details you choose to share.
  • Email correspondence: Messages you send to us at durbardigitals@gmail.com or other contact channels.
  • Business inquiries: Information shared as part of a proposal, contract, or ongoing client engagement.

We also collect certain information automatically when you visit our website:

  • Usage data: Pages visited, time spent on pages, referring URLs, and general browsing behavior.
  • Device and technical data: IP address, browser type, operating system, and device identifiers.
  • Cookies and similar technologies: As described in Section 5 below.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request.
  • Communicate with you about projects, proposals, and ongoing work.
  • Send occasional updates, newsletters, or service announcements (you may opt out at any time).
  • Analyze website usage to improve performance, content, and user experience.
  • Comply with applicable laws and legal obligations.
  • Prevent fraud and maintain the security of our website and systems.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include secure data transmission via HTTPS, restricted access controls, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

5. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

  • Essential cookies: Required for basic website functionality.
  • Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are anonymized where possible.
  • Preference cookies: Remember settings such as language preferences.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Third-Party Services

We may use the following third-party services that have their own privacy policies:

We are not responsible for the privacy practices of these third-party services and encourage you to review their policies.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete data.
  • The right to request deletion of your personal data ("right to be forgotten").
  • The right to withdraw consent at any time, where processing is based on consent.
  • The right to object to or restrict certain processing activities.

To exercise any of these rights, please contact us using the details in Section 8 below. We will respond to your request within 30 days.

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: