Question 1

What services does Durbar Digital offer?

Accepted Answer

We offer end-to-end digital services: custom website development, 3D interactive websites, logo and branding, digital advertising (Meta, Google, LinkedIn, TikTok), social media management, email marketing campaigns, AI automation and workflow systems, and ERP & CRM development.

Question 2

How long does it take to build a website?

Accepted Answer

A standard responsive website (Starter tier) typically takes 2–3 weeks from project kick-off to delivery. More complex multi-page sites or 3D projects (Growth tier) take 4–6 weeks. Custom dashboards, ERP, or CRM systems (Scale tier) are scoped individually — we provide a timeline during consultation.

Question 3

What is the starting price for a website?

Accepted Answer

Our Starter plan begins at 19,999 NPR and includes a fully responsive website, basic animations, a contact section, and delivery support. Growth and Scale plans are custom-priced based on scope. All pricing is transparent — no hidden fees.

Question 4

Do you work with businesses outside Nepal?

Accepted Answer

Yes. While we are based in Kathmandu, Nepal, we work with clients across South Asia, Southeast Asia, and globally. All communication, delivery, and support can happen fully remotely.

Question 5

What technologies do you use?

Accepted Answer

We use modern, production-grade stacks: Next.js, React, TypeScript, and Tailwind CSS for the frontend; GSAP and Three.js for animations and 3D; Cloudflare Pages for hosting; and Neon PostgreSQL for databases. We avoid outdated page-builders — everything is custom-engineered.

Question 6

Will my website be optimised for search engines?

Accepted Answer

Yes. Every project includes on-page SEO fundamentals: semantic HTML, proper meta tags, Open Graph, structured data (JSON-LD), a sitemap, and performance optimisation targeting Lighthouse scores above 90.

Question 7

Can you manage our digital ads (Meta, Google, etc.)?

Accepted Answer

Yes. All tiers include ad management as an add-on or bundled service. We run and optimise campaigns on Meta (Facebook/Instagram), Google Ads, LinkedIn, and TikTok — with reporting and regular performance reviews.

Question 8

What is AI Automation, and does my business need it?

Accepted Answer

AI automation covers building systems that do repetitive work automatically — lead qualification, email follow-up sequences, data extraction, CRM updates, and AI agent workflows. If your team spends hours on tasks that follow a predictable pattern, you're a candidate. We assess your workflow during the initial consultation.

Question 9

How do I get started?

Accepted Answer

Fill in the contact form on our website or email us directly at durbardigitals@gmail.com. We reply within 24 hours (Sun–Fri, 9 AM–6 PM NST). After a brief discovery call, we send a scoped proposal with timeline and pricing.

Question 10

What happens after the website is launched?

Accepted Answer

All projects include a post-launch support period for bug fixes and minor adjustments. Ongoing maintenance, content updates, and retainer-based support are available as separate agreements.

Question 11

Do you sign NDAs or contracts?

Accepted Answer

Yes. We sign an NDA before any discovery discussion if required, and every project starts with a formal contract outlining scope, deliverables, timeline, and payment terms.

Question 12

What payment methods do you accept?

Accepted Answer

We accept bank transfer (Nepal and international), eSewa, Fonepay, and SWIFT for overseas clients. A 50% deposit is required to start, with the remainder due upon delivery and approval.

Frequently Asked Questions